Tap Star — about
About us

We're a few locals, not an agency.

Tap Star started because of something that annoys us: the best shop on a street is very often not the one at the top of Google.

You've seen it. The café with better coffee sits below the chain because the chain has three hundred reviews and they've got twelve. Same street, same suburb, worse product, more customers. The gap isn't quality. It's that one of them asks for reviews and the other never got around to it.

So we made asking take one second. A card on the counter, a tap, done. No app for anyone to download, nothing for you to remember, nothing to pay every month.

We're based in Sydney and we run this ourselves — George and a couple of mates. When you call, one of us picks up. When something goes wrong, you're not filing a ticket with a company in another country.

What you can hold us to

Anyone can buy blank NFC cards off a Chinese wholesaler and mark them up. Here's what makes this worth paying an Australian for.

We stock what we sell

The cards are in a box at our place, not on a boat. Order before the afternoon and it goes out that day.

Buy one if you want one

No minimum, no bulk pack you don't need. Some shops need a single card, and that's a fine order.

A real person answers

Same phone number every time. If you can't get the card working, ring and we'll walk you through it.

We'll talk you out of things

If your website's good, we say so. If you don't need the monthly service, we say that too. It costs us sales and it's worth it.

The part most people skip

There's a version of this business that fakes reviews, filters out the unhappy ones, or promises a number one ranking. It makes more money faster and it gets its customers' listings penalised by Google.

We won't do any of it. Everyone who taps a Tap Star card lands on the same public review page and writes whatever they honestly think. If your service is bad, this product will not save you — it'll just get you found out quicker. That's a real limitation and you should know it before you buy.

What it does do is make sure the customers who already like you actually say so. For most businesses, that's the whole problem.

Want to see where you stand?

Send us your business name and we'll show you your review gap. Free, and we'll tell you honestly if you don't have one.

No minimum order · Same-day shipping · Australian owned · Real human support